Responsible for the Treatment
VAT NUMBER: A08878118
Address: Av. Francesc Macià, 60 – 7 08208 Sabadell (Barcelona)
E-mail address: firstname.lastname@example.org
Registered in the Mercantile Registry of Barcelona in volume 5.620 general, Book 4.920, Page 64.741, Section 2ª, Folio 14 Inscription 21/02/1984.
At ROBOTICS SA, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.
Personal data is information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration set by the user, as well as the terms and conditions of the social network itself.
The user’s visit to the website does not imply that he/she has to provide any information about his/her personal data. However, if provided, the data will be processed in a lawful manner subject at all times to the principles and rights contained in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimacy of the treatment:
The data provided by the user will be used for the following purposes:
- Improve your web browsing experience. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years. The basis of legitimacy to improve your experience when browsing the web is the consent given by the user to accept cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- Manage our social networks and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years. The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- Manage the “Customer Service” chat service offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once they have been evaluated and have served the time established by law with a minimum duration of 3 years. The basis of legitimacy is the consent you give us for the use of the service. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Assignment or communication of personal data and international transfers:
Your data will not be communicated or disclosed to third parties unless there is a legal obligation or those providers linked to the Responsible acting as processors.
No international transfers are made, in the event that they could be made at some point, they will be communicated to you in order to obtain your consent.
It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of the same.
The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, being obliged to communicate any changes.
Third Party Data:
If the user provides ROBOTICS SA with details of third parties for any purpose, he/she guarantees that he/she has obtained these details in a lawful manner, that he/she has previously informed those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.
Mandatory nature of the information requested:
Rights of the interested parties:
You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data undergoing processing. You have the right to update them and request the rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You can request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at Av. Francesc Macià, 60 7 – 08208 Sabadell (Barcelona). E-mail: email@example.com. Contact details of the data protection officer: firstname.lastname@example.org.
If you feel that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.
Data processing of minors:
Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being forbidden the access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact ROBOTICS SA to block the access account of minors in their care who have registered by falsifying their identity.
Likewise, the Responsible reserves the right to remove from its social networks any information published by third parties that violates the law, incites to do so or contains messages that violate the dignity of persons or institutions. As well as the right to block or denounce the profile author of these messages.
Treatment of Cookies:
A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a website. Cookies allow the web, among other things, store and retrieve information about browsing habits of the user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.
Date Updated: 09/29/2020